Shipping policy
Shipping & Delivery Policy
At UVB Therapy, we take care to ensure all units are securely packaged and dispatched safely.
Packaging
All units are carefully packaged using protective materials (such as foam protection and wrapping) to help minimise the risk of damage during transit.
Delivery areas
- We offer delivery across mainland UK.
- Delivery to non-mainland UK locations and EU (including Northern Ireland, Scottish islands, Isle of Wight, Isle of Man, Channel Islands and EU countries) may be possible but will incur additional charges.
Please contact us before purchasing to confirm availability and costs.
Couriers
We use reputable couriers experienced in transporting large or bulky items. Delivery method may vary depending on the size and weight of the unit.
Delivery times
- Dispatch times will be confirmed at the point of sale.
- Estimated delivery times are provided as a guide only and may vary due to courier schedules, weather conditions, or other factors beyond our control.
Receiving your delivery
Customers are advised to:
- Ensure suitable access is available for delivery
- Inspect packaging on arrival
- Report any visible damage as soon as possible
Once delivery has been completed, responsibility for the item transfers to the buyer.
If you have any questions regarding shipping or delivery, please contact us prior to purchase.